Contractor In Charge
  • Sun City Center, FL, USA
  • $16 - $18
  • Hourly
  • Full Time

Paid training, sick or paid time off after 90 days, the opportunity for growth and upward movement, and a supportive team


Contractor In Charge of Albany, GA is currently hiring for a full-time Work from Home Dispatcher / Account Manager to help clients with anything and everything concerning their accounts. This customer service and dispatch position earns a competitive hourly wage of $16 - $18/hour, depending on experience

In addition to competitive pay and our positive company culture, we offer our Work from Home Dispatchers / Account Managers the following benefits:

  • Paid training
  • Sick or paid time off after 90 days
  • Opportunity for growth and upward movement
  • Supportive team

Have we piqued your interest and you're ready to apply? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!


DAY-TO-DAY

This remote dispatcher and customer service position works a full-time schedule from 8 AM - 5 PM within an assigned client's time zone.

Our Work from Home Dispatcher / Account Manager is essential to the success of our company and the success of our clients as they rely on you to keep everything related to their account in order! Your daily tasks involve interacting with clients as you provide 1:1 customer service and support. You work with clients either over the phone or via email, make any necessary changes or adjustments, and/or complete any type of maintenance. You positive, up-beat personality makes you a joy to work with, and your exceptional customer service keeps customers coming back! Ultimately, we rely on you to help ensure customers are fully satisfied and keep our company growing through successful account management!


ABOUT CONTRACTOR IN CHARGE

Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards. Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industries--and offers their knowledge to help increase our client's understanding of their business performance. In the industry, we are known for our professionalism and knowledge of the scheduling software and accounting integrations. Our clients are good at what they do, knowing their trades inside and out--and, we let them focus on that by doing the rest for them!

Giving our clients this peace-of-mind requires that we have a skilled and reliable team of our own. In order to attract and retain the best, we offer competitive pay, and remote work-from-home opportunities.


OUR IDEAL CANDIDATE

  • Reliable - committed to maintaining a strong work ethic with 100% follow through
  • Personable - can connect with a variety of people and personality types
  • Customer Service-Oriented - genuinely desires to serve and meet the needs of others
  • Team Player - can work well with others and contribute to a team
  • Task-Oriented - can manage a variety of tasks and details without sacrificing quality, accuracy, or efficiency

If this sounds like you, keep reading!


REQUIREMENTS

  • High school diploma or equivalent
  • 1 or more years of front-office experience for a home services company
  • Prior experience in customer service and/or dispatching HVAC, plumbing, or electrical home services
  • Functional computer skills including Microsoft Office and the ability to quickly learn other cloud-based software
  • Previous experience with Service Titan, Field Edge, Housecall Pro, or any other scheduling software
  • Proficient keyboarding skills (45+ WPM, 95% accuracy)
  • Private, quiet, and completely distraction-free space to work
  • HVAC, Plumbing, or Electrical home-service customer service or dispatcher experience a plus
  • Previous experience with Service Titan, Field Edge, Housecall Pro, or any other scheduling software is a plus

If you meet the above requirements, we need you. Apply today to join our team as a Work from Home Dispatcher / Account Manager!

Location: 31701

Contractor In Charge
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