Contractor In Charge
  • Sun City Center, FL, USA
  • $16 - $18
  • Hourly
  • Full Time

Paid training, sick or paid time off after 90 days, the opportunity for growth and upward movement, and a supportive team


Contractor In Charge in Albany, GA is actively seeking a hardworking full-time Remote Account Manager to help clients with anything and everything concerning their accounts. Are you formerly or currently working in the front office of a company or practice requiring outstanding customer service and appointment-setting skills? Do you perhaps have call booking or dispatcher experience? Would you like to work from the comfort of your own home? If so, read on!

This dispatcher and customer service position works a full-time schedule from 8 AM - 5 PM within an assigned client's time zone. They earn a competitive wage of $16 - $18/hour, depending on experience. We provide paid training, sick or paid time off after 90 days, the opportunity for growth and upward movement, and a supportive team. If this sounds like the right dispatcher and customer service opportunity in our front office for you, apply today!

 

ABOUT CONTRACTOR IN CHARGE

Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards. Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industries--and offers their knowledge to help increase our client's understanding of their business performance. In the industry, we are known for our professionalism and knowledge of scheduling software and accounting integrations. Our clients are good at what they do, knowing their trades inside and out--and, we let them focus on that by doing the rest for them!

Giving our clients this peace of mind requires that we have a skilled and reliable team of our own. In order to attract and retain the best, we offer competitive pay and remote work-from-home opportunities.

 

A DAY IN THE LIFE OF A REMOTE ACCOUNT MANAGER

As a dedicated Account Manager, you are assigned accounts to manage and track. You are a 1:1 customer service rock star who is dedicated to your clients and helping them with everything concerning their accounts. You help our clients over the phone or by email, making any needed changes or adjustments to their accounts or any type of maintenance. With your friendly and professional demeanor, you keep our clients happy and build excellent customer rapport. You are essential to each client's success as well as our own success. You feel good about using your dispatcher and customer service skills to help our customers in need!

 

QUALIFICATIONS FOR A REMOTE ACCOUNT MANAGER

  • High school diploma or equivalent
  • 1+ year of front-office experience for a home services company
  • HVAC, plumbing, or electrical home-service customer service or dispatcher experience
  • Computer skills including Microsoft Office and the ability to quickly learn other cloud-based software
  • Previous experience with Service Titan, Field Edge, Housecall Pro, or any other scheduling software
  • Basic keyboarding skills (45+ WPM, 95% accuracy)
  • A private, quiet, and completely distraction-free space to work
  • The following computer equipment: A Pentium processor Core i3 or higher, 8 or more GB RAM, 2 monitors, high-speed internet connection that is wired directly to the router, and a noise-canceling headset
  • Ability to pass a criminal background and a drug test
  • HVAC, plumbing, or electrical home-service customer service or dispatcher experience a plus
  • Previous experience with Service Titan, Field Edge, Housecall Pro, or any other scheduling software is a plus

Are you reliable and punctual? Can we depend on you to be present and adhere to your schedule? Do you have meticulous attention to detail? Are you organized and self-motivated? Can you work well with others? Do you have excellent customer service and communication skills? Are you patient, professional, and positive? If so, apply to this dispatcher and front office position today!

 

ARE YOU READY TO JOIN OUR FRONT OFFICE TEAM?

If you feel that you would be perfect as our Remote Account Manager, apply now using our initial 3-minute, mobile-friendly application. We look forward to meeting you!

 

Location: 31701

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